#MASS HEALTH CONNECTOR LOGIN PERSONAL WINDOWS 10#
The Massachusetts Health Connector website works best with the following browser and assistive technology combinations: Windows 10 The hearing officer will then make a decision based on all evidence presented.We recommend using the current versions, or most recent the previous version, of the manufacturer's assistive technology application, along with a current version of the Internet Explorer or Firefox web browser. You or your representative may share evidence and ask witnesses questions at the hearing. You or your representative may write to ask that witnesses or documents be subpoenaed (ordered to appear) to the hearing.
You have a right to ask to subpoena witnesses and ask questions of witnesses. If you or your representative want to review your case file before the hearing, please call the Health Connector Appeals Unit at 61 (TTY: 1-87). You have a right to review your case file. Tell us about the type of help or accommodation you will need for your hearing in the “Other Information” section of your Hearing Request form. You have a right to have an interpreter, assistive device, or other needed accommodation at your hearing. If you can’t afford legal help, you may want to contact a local legal aid service or community agency to see if you can receive help or representation at no cost. However, the Health Connector will not pay for a representative. You may have a lawyer or other person represent you. You have a right to be helped at the hearing. Your hearing will be held over the phone unless we’ve approved your request for an in-person hearing. Please note that an appeal decision for one household member may change eligibility for other household members.Īt least 15 days before the hearing, we will send you a notice telling you the date and time of the hearing. If you qualify for this, we will let you know after we get your form. You may be able to keep your Health Connector plan while your appeal is being decided. If you need your appeal to be decided faster because you have serious health needs and your ability to get care depends on your appeal decision, please call the Health Connector Appeals Unit at 61 (TTY: 1-87). Let us know right away if you have urgent health care needs. An example of not acting could be: failing to send you a letter about what program you qualified for, or failing to act on your application. If you want to appeal an action that we did not take, you will need send us a Hearing Request form within 120 days of the date when you believe we should have acted. If you got a notice (letter) about the action or decision that you want to appeal, you will need to send us your Appeal Request form within 60 days of the date you received that notice. 
You can get help with updating your account information by calling Health Connector Customer Service at 1-877-MA-ENROLL (1-87), or TTY 1-87. You don't need to file an appeal if you only need to change your application information. The timing of when you were able to enroll in a Health Connector plan.The amount of financial help you qualified for.The Health Connector program you qualified for.To get help with a MassHeath issue, call 1-88 (TTY: 1-88). If you need help with a decision that was made by MassHealth, you will need file an appeal with MassHealth, not the Health Connector.
The hearing officer can decide whether the Health Connector needs to change the original action or take a new action. If you are scheduled for a hearing, you will have a chance to share information about what happened with an impartial hearing officer. Filing an appeal is a way to ask us for a “hearing” (a formal legal review) about a decision or action we took that affected your Health Connector insurance. You have the right to file an appeal if you disagree with the action taken by the Massachusetts Health Connector.
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